Head of Commission Management

Contern, Luxembourg
CDI
Temps-plein

Il y a 30 jours

Job DescriptionWe are a team of 45 people offering investment fund platform services to financial institutions in Europe. Striving for growth and success in a fast-paced environment, we are always looking to hire the best and brightest.Join our team asHEAD OF COMMISSION MANAGEMENTWhy is ifsam so attractive?EARN WELL - We pay a very competitive salary. You shouldn’t have concerns about making ends meet.SECURE FUTURE - Open-ended contract, company pension, a solid positioning of the company within the market.TIME FOR YOURSELF - 30 days of vacation + public holidays, flexible working hours, healthy work-life balance.TEAM - Flat hierarchies. Cool people to socialize with. We’re passionate about what we do. You’ll love us.TEAM-EVENTS - Afterwork parties, occasional cooking events and tastings, end-of-the-year party.LIFELONG LEARNING - We support your individual career with time + money for formations and further education.WORKPLACE - Modern office space, large kitchen and dining area, rooftop terrace, TV-lounge, gym.WORKING FROM HOME - Benefit from occasional teleworking.MOBILITY - Reach Contern by train, bus or car – profit from free in-house parking and e-parking.What else makes us so special?We love what we do. We truly put the client first. We are happy when our clients are fully satisfied, and we are even more proud when they tell others about it.State-of-the-art technology and processes, coupled with our individual and honest customer service - that is our "Art of Fund Business".And that’s what we want to extend, so we're looking for YOU as our newHead of Commission ManagementYOUR RESPONSIBILITIES

Present and promote our trailer fee management service to existing and new customers
Analyze possible connection factors with business partners and actively promote migration projects, in particular with other business units within FNZ group
Assure correct and efficient handling of incoming and outgoing trailer fees, both calculations and payments; validate trailer fee outputs
Be accountable for correct system entries of any fees agreed upon with fund providers in close cooperation with our Fund Partner Network division
Conduct controls on usability of client fee databases in view of business needs and assure correct invoicing by pursuing highest automation grades
Lead projects to implement different fee models and calculation methods into our in-house developed software in close cooperation with our software engineers
Stand for personal and impeccable service as well as timely response to customers, fund companies and colleagues from other divisions or group entities
Detect improvable processes and ensure that all procedures and control mechanisms will function precisely and reliably and provide proof to auditors
Ensure the existence of and promote adherence to a robust control framework; minimize risk incidents through clearly documented policies & procedures
Redesign business processes and implement new features in close cooperation with the IT department, to meet clients’ needs and legal requirements
Take decisions on how to deal with exceptional cases, escalation management
Cultivate an environment of open, clear and effective communication
Maintain a high-performing and motivated team of professionals that operate in accordance with the company values

YOUR PROFILE

Bachelor’s degree in business, finance or economics or relevant experience in investment fund industry
Minimum 5 years’ experience in a similar environment, ideally in a fund platform
At least 1 year experience in a team-leader or supervisory capacity
Solid understanding of complex IT architectures
Knowledge of accounting basics is essential
Knowledge of trailer fees, platform fees and accounting skills highly desirable
Excellent organizational skills with the ability to multi-task and work calmly under pressure in a fast-paced environment
Strong analytical mindset, problem-solving approach with a sense of urgency
Strong presentation and public speaking skills, excellent communication skills
Attention to detail and commitment to data accuracy whilst focusing on productivity
Good interpersonal skills and strong team spirit, empathetic, approachable
Pro-active attitude with strong analytical and creative problem solving skills
Fluency in German and English, French will be an advantage

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