
Contracts and Relations Officer
- Luxembourg Findel, Luxembourg
- CDI
- Temps-plein
- Lead and coordinate the end-to-end onboarding process of new third-party partners (distribution, investment managers, custodians),
- Ensure all documentation is collected and validated according to CAA and internal compliance standards,
- Conduct risk-based initial due diligence assessments in collaboration with Legal, Investment and Compliance teams,
- Prepare and present onboarding cases for internal approval and governance forums.
- Perform periodic due diligence reviews and maintain up-to-date risk assessments of all external partners. Ensure close follow up with partners on a regular basis,
- Monitor partner performance and compliance with contractual obligations and regulatory expectations,
- Escalate potential issues and contribute to mitigation plans,
- Ensure adherence to Luxembourg regulatory requirements (CAA, IDD, AML/KYC etc) throughout the relationship lifecycle.
- Maintain and manage a central repository of partner agreements,
- Support Legal and Compliance teams in drafting, updating, and reviewing partner agreements,
- Support our partners in clients in regards to any queries arising.
- Develop and maintain advanced Excel-based reports to track and report on partner response rates and review results,
- Prepare regular internal reports, dashboards, and presentations for management and regulatory audits,
- Ensure data integrity with the contractual data base, due diligence application as well as policy administration system and support regulatory reporting requests from the CAA and other authorities.
- Serve as a key liaison between internal teams (Legal, Risk, Compliance, Operations, Investments) and external partners,
- Participate in internal governance forums and regulatory audits,
- Maintain strong communication lines with key stakeholders across jurisdictions.
- Bachelor's or Master's degree in Finance, Business, Law, or a related field,
- 2-3 years of experience in partner oversight, investment operations, or compliance within the Luxembourg life insurance or financial services sector,
- Strong understanding of Luxembourg regulatory requirements, including those issued by the CAA, CSSF, and EU regulatory bodies (e.g., Solvency II, AML/CFT, IDD),
- Experience working with or overseeing investment managers and custodian banks is highly preferred,
- Demonstrated experience with contract management and third-party risk assessment.
- Fluency in English and French (written and spoken) is mandatory. Knowledge of German and Italian is considered an advantage,
- Excellent knowledge of MS Office - Excel, Word, PowerPoint is a must. Advanced Excel skills including pivot tables, data validation and reporting automation,
- Strong analytical and problem-solving skills,
- Excellent written and verbal communication with the ability to present complex information clearly,
- Detail-oriented with the ability to manage multiple tasks and deadlines,
- Familiarity with due diligence platforms is a plus.
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