
Wealth Management Assistant - Danish Desk (M/F)
- Luxembourg
- CDI
- Temps-plein
- Assist Relationship Managers (cfr. “RM”) in their relations with Wealth Management clients and marketing.
- Cultivate relationships with clients to help the RM’s to ensure a high level of client satisfaction.
- Respond to clients’ needs with the support of the team’s relationship managers or corresponding experts.
- Prepare on behalf of the RM’s the contractual documents that need to be presented to clients or obtain supporting documents to complete their file.
- Follow up on maturity regarding deposits, loans and submit to the RM’s.
- Ensure the swift input of clients’ transactions/instructions/requests (transfers, tax report requests, etc.) and verify if they are executed/addressed correctly.
- Ensure that the necessary checks have been carried out before initiating fund outflows (transfers, securities settlements, cash for collection); follow-up on the correct validation of the orders with respective RM’s.
- Ensure the correct management of clients' credit cards (requests, payments, trouble shooting).
- Evaluate and pro-actively inform RM’s on clients’ request for information or assistance.
- Provide administrative support to the relationship manager(s) with opening and closing accounts, preparing visits and trips, filing client data and documents, (f.ex. Mifid letters, …).