Resilience & Continuity Officer
ING
- Luxembourg
- CDI
- Temps-plein
- The bank’s compliance with operational resilience regulatory requirements;
- Defining, implementing operational resilience strategy, focusing on Global Business continuity management, Global Crisis management, Global Incident Management, and Resolution;
- Steering and maintaining on resilience ambitions;
- Oversight on Operational Resilience requirements and status;
- Clear instruction and information of the operational resilience strategy and framework on bank level;
- Operational Resilience policy champion (and future Control Standard owner) and BCM policy champion and Control Standard owner.
- Working closely together with the global resilience and continuity team and the resilience and continuity officers across ING countries.
- Hands-on professional with a strong ‘can do’ mentality, highly resilient and able to navigate through ambiguity;
- You are highly organisational sensitive and capable of creating buy-in and engagement at all levels of the organisation.
- You love to challenge the status quo and are eager to propose creative solutions to problems.
- Organisational sensitivity; deep understanding of the underlying issues, opportunities and dynamics of the organisation; strong focus on collaboration;
- You have the ability to take responsibility and make impact based on facts and data;
- You love to be part of and contribute to a high performing team.
- Strong coordination and program management skills for running multiple initiatives requiring global resources in multiple locations and overlapping in time (incl. project control, scheduling, stakeholder management, benefit assessment and tracking)
- Outstanding customer focus, understanding external customer needs and addressing internal customer requirements
- You have strong analytical capabilities, quantitative insights and problem solving skills.
- You have a strong focus on delivery through collaboration and the ability to bring people together to work towards the same purpose.
- Strong delivery capability, with a proven track record and credibility in achieving results
- Able to work with diverse stakeholders at different levels of seniority
- Strong negotiation skills to contribute to global transformational programs
- Strong prioritization and planning skills; strong analytical and problem-solving skills; and ability to think out new solutions (“outside of the box”)
- Strong willingness and ambition to drive process and cultural change
- University / Post Graduate (Masters Degree)
- Knowledge about the value chain: process, locations, (target) systems, community, risk items, etc.
- 10 years professional experience in banking/ business consultancy/ risk & control / sourcing
- Demonstrated track record of building and maintaining highly collaborative, flexible, and productive communities
- A good understanding of the organisation, strategy and our way of working
- Track record in inspiring others to achieve their goals
- Track record in the implementation of large/complex change
- Experience in working in a global organization with different cultures and maturity levels
- Experience in Retail, Wholesale Banking and/or support functions experience
- Outstanding stakeholder management skills
- Outstanding oral and written communication
- Ability to simplify complexity and drive operational excellence
- Ability to support yourself and other team members in their development
- You live and breathe the Orange Code behaviors