Client Relationship Management Officer Belgium Market - Middle Office - International Life

Baloise

Leudelange, Esch-sur-Alzette
CDI
Temps-plein

Il y a 2 mois

Job DescriptionWhat you can expectLife Insurance business in the Freedom of Services for HNWI clientsThe Middle Office has the primary objective to have a consolidated view of the relationship with Sales, Partners and Clients in order to guarantee a quality of service in line with the strategic objectives of Baloise.The Middle Office takes care of all general customer (private clients and business partners) inquiries, is responsible for the onboarding of new partners such as Brokers, Asset managers and Custodian Banks, and is involved in most of the projects. The Middle Office coordinates client and partner enquiries between internal departments such as Legal, Wealth Planning, Assets, AML & Compliance, Product Management and Operations.Your responsibilities within the Middle Office department :

Together with your colleagues you are in charge of the relationship with clients and partners (mainly brokers, asset managers and banks)
For all inquiries related to the daily business and all general topics you act as a first point of contact for our sales and partners
Your role is to take care of all inquiries, including the coordination with the involved departments such as operations, legal, asset controlling and sales
Managing the onboarding of new partners as a main contact, including training, follow-up on the journey with Baloise and taking care of all daily business
AML and Compliance plays of course an important role in our international business
You participate in projects
You will work in a multicultural and open-minded team with a very good spirit in a dynamic, international environment

What we expect

Minimum 10 years’ experience in a similar position within the financial industry
Deep knowledge of the Belgium LPS market is a clear advantage
French or Dutch is your mother tongue, both fluent written and spoken is a must. English is a clear additional asset
Very strong customer orientation
Commitment and autonomy: ability to take charge of problems, strength and proactivity
Excellent organizational skills
Rigorous, structured and reliable work methodology
Excellent team spirit, availability and flexibility
Good knowledge of the Office package

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