Head of Operational, Design, Control and Resilience

ING

  • Luxembourg
  • CDI
  • Temps-plein
  • Il y a 1 mois
Head of Operational, Design, Control and ResilienceING Luxembourg is looking for a Head of Operational, Design, Control and Resilience (ODCR), that will work closely with the ODCR team, Luxembourg senior management and stakeholders, and with our global stakeholders to define and implement the local non-financial risk strategy to remain safe and compliant. As a Head of ODCR, you will lead a team of professionals responsible for the management of non-financial risks in our business processes and operations, by adapting the risk management framework to specific situations required by local regulations to ensure risks are assessed properly in the 1st line of defense. You will support the organization in managing risks and ensure ING Luxembourg is in control​.You will report to the COO and work closely with the functional line both in Belgium and at the Group level.Key responsibilities:
  • You will act as senior partner and advisor to help the organization comply with regulations, minimum standards and policies, with you being the main conduit of information received from the 2nd and 3rd Lines of Defense
  • You and your team will drive business resilience, helping the business areas to understand, own and control their key risks and ensuring our processes are compliant by design
  • You will monitor and manage a wide range of activities of a significant team, ensuring compliance with regulatory requirements by liaising with all internal risk management functions
  • You will lead and mentor a team of experts, set appropriate performance objectives for direct reports and hold them accountable for achieving them
  • You will be responsible for driving the delivery of ING's Operational Resilience strategy
  • You will ensure all processes are mapped and up-to-date with clear links to relevant controls, systems, and data
  • You will create and maintain effective and efficient processes for detection and response to fraud and align the local to global anti-fraud strategy
  • You oversee all sourcing arrangements​ and ensure their quality control (QC)
  • You will make authoritative recommendations that have a significant impact on the business over the short and long term
  • You will develop innovative solutions by integrating and analysing complex and diverse information sources
  • You will coordinate the identification of key initiatives from your business partner areas and provide support, challenge and guidance on the key risks
  • You will conduct regular analysis of data input and outputs by your business areas, providing a general risk effectiveness opinion of the business
Who we are looking for?A senior manager with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you have a natural ability to understand and explain risk issues and suggest complex solutions in an understandable way. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to question the status quo and are eager to propose creative solutions to problems. You are experienced in managing budget plans for a department and in making authoritative recommendations. You have a natural talent in managing teams.
  • A minimum of 10-15 years in interpreting strategy and policy in order to set and deliver objectives with medium to long time frames
  • Experienced in strategic management and leadership across company functions directing substantial resources over long timeframes
  • Proficient understanding of banking and bank processes, including identifying and evaluating key risks
  • Strong understanding of the regulatory environment
  • Ability to coordinate, and report on risk issues
  • Ability to stay up-to date on strategic and regulatory developments
  • Strong skills to identify the areas of focus within the bank’s strategy
  • Proven stakeholder management and proficient communication skills
We offer youA clear purpose, a unique offer and a range of flexible compensation and other benefits:
  • A stimulating international working environment with many learning opportunities
  • Personal growth & challenging work with opportunities to realise your ambitions
  • An informal, dynamic environment with innovative colleagues supporting your endeavours
  • A progressive and agile way of working, where new ideas are valued ahead of convention
We redefine banking. What about you?There has never been a more interesting time to work at ING. We’re on a journey that’s centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!

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