Senior Programme Manager, EU Operations Concessions

Amazon

Luxembourg
CDI
Temps-plein

Il y a 19 jours

Job DescriptionDESCRIPTIONOur Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.The role can be based in: LUX (Luxembourg), LHR (London), LIN (Milan), MUC (Munich) or MAD (Madrid), CDG (Paris).Key job responsibilities

Set up, own and drive the strategy for end-to-end Concession in EU
Create innovative solutions using data and research to address wider challenges in your organisation
Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish
Enhance operational performance on every programme in partnership with your stakeholders

A day in the lifeAs Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan.
Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.About the teamEU Operations Concessions is overseeing end-to-end Operations Controllable Concessions, Undeliverables and Unreturned for EU Amazon Fulfillment network. The team runs EU-wide initiatives, which aim for Customer Experience improvement by recognizing, analyzing and fixing operational defects in First Mile (Fulfillment Centers), Middle Mile (Amazon Transporation Services), and Last Mile (Carriers and Amazon Logistics).We are open to hiring candidates to work out of one of the following locations:Luxembourg, LUXBASIC QUALIFICATIONS

A degree
Relevant experience communicating with and influencing a range of different stakeholders including senior management
Relevant experience in managing large-scale programmes or projects
Advanced proficiency in verbal and written English

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Advanced or master's degree
Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification
Relevant experience working in a supply chain, logistics, or operations environment
Experience in conceptualising and implementing operational or supply-chain management improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

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